SEBI Registration No: INH000012166 / Finknit Research Analysis Private Limited firm is SEBI registered as a Research Entity in terms of SEBI (Research Analyst) Regulations, 2014. SEBI Research Analyst No: INH000012166. Finknit Research Analysis Private Limited or its associates has not been debarred/ suspended by SEBI or any other regulatory authority for accessing /dealing in securities Market.

Grievance Redressal Process

Grievance Redressal Process

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Grievance Redressal Process

We believe that Investor service is a vital element for sustained business growth and we want to ensure that our Investors receive exemplary service across different touch points. Prompt and efficient service is essential for retaining existing relationships and therefore Investor satisfaction becomes critical to us, especially since we follow the Direct to Investor model. Investor queries and complaints constitute an important voice of Investor, and this policy details grievance handling through a structured grievance redressal framework. Grievance Redressal is supported by a review mechanism, to minimize the recurrence of similar issues in future. The Grievance Redressal policy follows the following principles:

·         Investors will be treated fairly at all times

·         Complaints raised by Investors will be dealt with courtesy and in a timely manner

·         Queries and Complaints will be treated efficiently and fairly.

The Investment advisor and employees work in good faith and without prejudice, towards the interests of the Investors.

Grievance Redressal Mechanism:-

Client’s queries / complaints may arise due to lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

A.      Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Research Analyst. Alternatively, the Investor may call on +91 9630060064

B.      A letter may also be written with their query/complaint and posted at the below-mentioned address: – Office No. 104 to 106, 1st Floor, Krishna Business Centre, Plot No. 11, PU-4, Scheme No 54, Indore (M.P.) – 452010.

C.      Clients can write to the Research Analyst at info@finknit.com, if the Investor does not receive a response within 3 business days of writing,  The client can expect a reply within 10 business days of approaching to the Client Servicing Team.

D.      In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on toll free Helpline at 1800 22 7575/ 1800 266 7575.